Waste Management Call Center
Residential curbside automated collection; carts are provided by Waste Management.
- Limits: The contents of the cart only.
- Good advice: Bag your garbage, it helps keep the environment free from litter and keeps your cart cleaner.
- Placement Please place your carts on the curb with the lid opening towards the street no later than 7:00 am.
- Additional carts: Available for a nominal fee.
HELP IS AT HAND:
Waste Management contributes, annually, a lump sum amount to the City of Rio Rancho for low-income assistance for payment of solid waste fees.
These funds are administered by Storehouse West. Waste Management urges all who qualify to take advantage of these funds.
Note: If your household's income is low and it is a struggle to pay your Waste Management bill, help is available through Storehouse West, a Rio Rancho non-profit organization under contract with the City.
Call Storehouse West at 505/892-2077 during office hours to learn more, Mondays & Fridays from 9:00 a.m. to 12 :00 PM and 12:30 to 1:30 p.m., Wednesdays from 12:00 noon to 4:30 p.m.
Recycling curbside automated collection; carts are provided by Waste Management
- Placement: Please place your carts on the curb with the lid opening towards the street no later than 7:00 am.
Waste Management offers a Residential Yard Waste Collection Program twice a year on a specified week which has been agreed upon by the City and Waste Management. There is no charge for this program. Watch for this information in the Waste Management newsletter.
Such collection shall be by appointment only and each participating household shall be limited to ten (10) bags or bundles of such yard waste, which shall be placed curbside on the scheduled pick up day. No trees or tree stumps will be accepted during this collection. Tumbleweeds would have to be bagged. Bags or bundles will not exceed fifty (50) pounds in weight. Bundles shall be securely tied and in lengths not longer than four (4) feet.
Waste Management offers bulky item collection for a nominal fee. Residents have the opportunity to set bulky items out at roadside, for collection on a designated day one time per month on the 1st Saturday of each month for a fee. Residents are required to notify the contractor in advance that they intend to set items out for this collection. Residents are required to set the bulky items curbside on the appointed day of pick up.
Please call Waste Management at 892-1200 to arrange for a bulky item collection.
Containers are available in the following sizes: 2, 3, 4, 6 and 8 cubic yards. We provide service to the area up to six days a week, depending on the location.