Equal Opportunity Employer: Minority/Female/Disability/Veteran
Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.
I. Job Summary
Operations Management Trainee (OMT) is a position part of a required developmental training program for a duration of 18 months to 2 years. The duties and responsibilities are under the direction and supervision of WM frontline managers (e.g., Fleet, Sales, District or Route Managers) related to the assigned business activity. This position, through assigned work activities and projects, will develop a working knowledge of the WM day-to-day hauling or post-collection business operations including but not limited to route auditing, analysis and improvement recommendations, safety rules and practices and the function and role of intra-company departments as it pertains to day to day business and long term goals (HR, Finance/Accounting, Customer Service). The OMT training program is designed to develop individuals into frontline manager roles.
II. Duties and Responsibilities
- Hauling Operations: Responsible for the knowledge development and progressive understanding and expertise in route planning, auditing, analysis and improvement and related logistics systems
- Rides along with Waste Management drivers on existing routes to identify container weight and size, time, accessibility, risk, to determine the effectiveness of route sequencing,
- increase route efficiency, and document specific route and customer data.
- Works with all frontline managers to include Operations Improvement Manager, Fleet Manager, Sales Manager, District Managers, Route Managers and fellow Operations
- Management Trainees to effectively analyze routes to uncover improvement opportunities and review and implement corrective actions
- Develops a working knowledge of Waste Management’s operational and general business applications including but not limited to Safety, Efficiency, Human Resources,
- Customer Service, Finance and Accounting and Financial Planning. The incumbent is responsible for building a comprehensive understanding of how these functions contribute to the day to day and long term success of the business and the employees
- Develops a strong understanding and dedication to the WM Safety Program; work with Corporate and local safety teams to continue to create an aware and observant safety conscious culture
- Periodically attends and contributes to driver safety meetings to promote a favorable working relationship among all employees
- Attend all mandatory training sessions; proficiency evaluations will occur following all sessions
- Participate in area mentor programs
- Develop working knowledge of day-to-day hauling operations and account for variances while promoting Waste Management Operating Standards
- Perform other duties as assigned; may include special projects
III. Supervisory Responsibilities
This job has no supervisory duties.
The requirements listed below are representative of the qualifications necessary to perform the job.
A. Education and Experience
- Education: Bachelor’s Degree (accredited), or in lieu of degree, High School Diploma or GED (accredited) and 4 years of relevant work experience.
- Experience: No prior work experience (in addition to education requirement).
Preferred: Bachelor’s Degree (accredited), and two or more years of leadership, coaching or supervisory experience.
B. Certificates, Licenses, Registrations or Other Requirements
- Valid State Driver’s License
C. Other Knowledge, Skills or Abilities Required
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- Relocation upon completion of program maybe required
- Some travel maybe required (
- Must be proficient with the Microsoft Office suite of programs, specifically MS Excel, MS Word, and MS PowerPoint applications
- Must be willing to work various start times to include early morning hours (for example
- Must be able to ride in vehicle for up to 12 hours or sit at a desk for up to 12 hours per day
- Excellent verbal and written communications skills
- Must have exceptional time management and organizational skills in order to plan days, complete route analyses, make travel reservations, meet all reporting requirements and training arrangements
- Work Standards – Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
- Safety Awareness – Identifying and correcting conditions that affect employee safety and upholding safety standards.
- Managing Work (Includes Time Management) – Effectively managing one’s time and resources to ensure that work is completed efficiently.
- Active Learning – Demonstrating zeal for new information, knowledge, and experiences, regularly seeking and capitalizing on learning opportunities; quickly assimilating and applying new information.
- Building Trust – Interacting with others in a way that gives them confidence in one’s intentions and those of the organization.
- Applied Learning – Assimilating and applying new job-related information in a timely manner.
V. Work Environment
While some of the OMT work is performed within an office atmosphere, frequent field assignments are the core foundation of the position. When conducting field assignments one should possess the ability to ascend into and descend from commercial vehicles (typically steps are 18 inches in height) and ride in commercial vehicles for over 12 consecutive hours, where you will be exposed to climatic weather as depicted by the geographical region for which you reside or are assigned. For example, OMTs located in the southern most areas of our company will be working in extreme heat with high probability of rain during the summer months and mild fall like conditions throughout the winter months.
This program requires the successful candidate to have the ability to relocate across several regions of the U.S, and will require extensive travel (both air and car). An OMT will also be required to work non-traditional work schedules i.e. 12 – 14 hour workdays, some weekends, some early start times etc. While some of the OMT work is done in an office, frequently he/she will work out in the field, exposed to elements, weather and other non-office type conditions.
At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.